FAQs

ORDERS, SHIPPING & DELIVERY

As an international customer, will I have to pay import duties for my product?
How do I track my order?
Can I change the style, colour or size of a purchased product after an order is placed?
What happens if I receive the wrong item?
Can I apply a discount code after I place an order?

PRODUCT INFO

Are NO FUGAZI jewellery pieces waterproof?
What materials do you use?
What is Vermeil?
How should I store & protect my jewellery?
What makes NO FUGAZI's quality different?
Can I buy NO FUGAZI on other websites? I’ve seen some others that look similar.
Do you use real diamonds?

RETURNS

What is your returns policy?
How do I return my order?
Where is my refund?
Can I apply a discount code after I place an order?

WARRANTY

How does the lifetime guarantee work?

ABOUT US

Who founded NO FUGAZI?
What is the meaning of 'FUGAZI'?
What kind of jewellery does NO FUGAZI sell?
Is NO FUGAZI involved in any social causes?
Who is NO FUGAZI for?
How do I become a part of the NO FUGAZI community?

SHOP WITH CONFIDENCE

We are committed to providing the highest quality products. When you shop with us, you choose excellence.

Designed in London

Feel the pulse of London through our jewellery.

Buy Now & Pay Later

Cop the ice today, sort out the bill later with Klarna or Clearpay.

Free Delivery

Available on all orders over £75. Our delivery isn't guess work, it's a promise.

Lifetime Warranty

Trust us to keep you shining forever!

Real Gold

We harness an unparalleled finishing method, leveraging only the finest materials, to ensure unmatched durability.

Easy Returns

Try it, wear it, love it! We stand by the quality of our jewellery.

High Durability

Shine effortlessly in any environment with our jewellery, some of our designs are expertly crafted to be both waterproof and sweatproof.